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Return Window

You can request a return within 14 days from the date you received your order.

๐Ÿ“ฆ Return Conditions

Any item that is used or returned without proper packaging will not be accepted.

  • The item is in its original condition, unused and undamaged.
  • It is returned in its original packaging, including all wrapping and inserts.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

๐Ÿšซ Non-Returnable Items

  • Sale items or products purchased with discounts are non-refundable.
  • Used, opened, or unpackaged products cannot be returned.

๐Ÿ’ณ Refund Process

Once we receive and inspect the returned item:

  • We will notify you within 7 business days of the approval or rejection of your refund.
  • If approved, the refund will be issued according to your original payment method.

Refund Timelines

Cash on Delivery: Refund will be sent via InstaPay or any e-wallet within 3 business days after approval.

Credit/Debit Card payments: Refund will be issued to the same card within 14 business days after approval.

๐Ÿšš Return Shipping

  • Customers are responsible for the cost of return shipping.
  • Original shipping charges are non-refundable.
  • If your refund is approved, the cost of return shipping (if applicable) will be deducted from your refund amount.

Need help?

Contact us at Wooderneg@gmail.com